A lot of GP web site suppliers only offer a web based template for you to type in your details and then accept their one size fits all add on information and look.
I wanted to have direct discussions with an expert in web site design so that I could influence how our practice web site looked and worked. RDS offered that in a friendly efficient manner.
I was able to work directly with the developer so that he understood our requirements and was then able to add value with design suggestions that were really helpful. On top of that they promised and delivered real value for money.